Our orders are prepared upon receipt and shipped as quickly as possible. In France, we work with Colissimo and Chronopost. In Romania, we work with GLS, Easybox, and Sameday.

Yes. Delivery is free for purchases of €75 or more. For any order below this amount, delivery costs are calculated automatically at the time of payment.

Yes. As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can then track your package at each stage of its journey.

We only deliver to France and Romania. Available delivery options are displayed automatically when you place your order.

Yes. Our products are designed for use on automotive surfaces in compliance with the instructions for use. They are suitable for regular use and are designed to provide effective, clean, and risk-free results when used correctly.

Yes. Our products are suitable for the vast majority of vehicles: city cars, sedans, SUVs, utility vehicles, recent or older vehicles. If you have any doubts about a specific surface, we simply recommend testing it on a small, inconspicuous area beforehand.

No, provided that the recommendations for use are followed. Correct application, on a suitable surface and with the right accessories, ensures a clean result without damaging the paint.

No. Our products are designed for use by both individuals and demanding enthusiasts. They are easy to use, even if you are new to car care.

Yes. Our products are perfectly suited for more regular and demanding use. They can be used by enthusiasts, detailers or professionals looking for a serious, clean and tidy result.

The number of uses depends on the product, the format chosen, and the quantity used per application. In most cases, one bottle allows for multiple uses, making it a practical and cost-effective solution in the long run.

For optimal results, we recommend using the product on a suitable surface, following the application instructions, and using quality accessories such as a clean microfiber cloth. A good application method significantly improves the final finish.

If you wish to make a return, simply contact us with your order number. We will promptly inform you of the procedure to follow and the conditions applicable to your request.

Once the return has been received and checked by our team, the refund is usually processed within a few business days. Depending on your bank, the time it takes for the refund to appear in your account may vary slightly.

Customer satisfaction is a priority for us. If you encounter a problem with your order, we invite you to contact us promptly so that we can offer you a serious, clear, and tailored solution to your situation.

Yes. All transactions on our website are secure to ensure the confidentiality of your data and the protection of your payment methods.

We accept major payment methods available in our shop. The available options are displayed directly at checkout.

You can contact us by email or via our contact form directly on the website. We do our best to respond to every request quickly.

We generally respond on WhatsApp within about 5 minutes. You can also contact us by phone without any problem. For email inquiries, we will respond as soon as possible.